Our refund policy is very simple and consists of two parts:
Part #1 – Training classes. No refunds will be given within 7 days of the ORIGINAL* class date. Why? Our classes are size-limited, once it’s full, it’s full. If you can’t make it at the last minute feel free to send a friend in your place, they’ll love you forever! We MAY at our discretion move you to a later class date if space allows.
*Original Class date means that if you schedule and pay for “Jan 1st” but call to cancel within 7 days of the class date, and you elect to move to the “Jan 15th” class, you can’t then call on Jan 4th and ask for a refund for Jan 15th. That ship has sailed.
We’ve never had this happen, BUT if you are unsafe at the gun range (pointing a weapon at another student, etc) you will be asked to leave and no refunds or paperwork will be issued.
Part #2 – Retail sales. No refunds on Ammunition & Polymer80 products. Full refund given on any other item returned to us within 14 days in NEW, Unopened condition.